SIGN IN
COVID UPDATE + FAQS CLICK HERE
COVID UPDATE + FAQS HERE

EU CUSTOMER FAQ

With Brexit causing issues for trade between the UK and the EU for many businesses, we wanted to answer some questions about how it affects ordering from Temple Cycles.

CAN I STILL ORDER A BIKE?

Yes of course. We'd be happy to make a bike for you if you live in the EU.

WHAT ABOUT VAT?

When you checkout, our website recognises that you are in the EU, so it will not charge you VAT. When your bike arrives in your country, the courier company will send you an invoice to pay the VAT. This means that the total price you pay is exactly as you would expect!

All the prices currently displayed (when viewing the website in Euros), do not include VAT.

WHAT ABOUT IMPORT TARIFF?

Our bikes qualify as a British product, therefore there will be no extra import duty for you to pay.

WILL MY BIKE TAKE LONGER TO ARRIVE?

The time taken for us to make the bike is the same, however the shipping time might take a few days more than usual as there can be delay with the postage systems.

If you have any further questions, please email hello@templecycles.com and we'd be happy to assist.
 
All the best,
The Temple Team

KEEP THINGS SIMPLE

WE ONLY MAKE 3 BIKE TYPES